Frequently Asked Questions

The price of the tire in the advertisement is indicated per piece (pc). The price is indicated in euros. Please read the Purchase Conditions on our website before buying.

Where and when can you receive the goods?

You can receive the goods:

In Helsinki - directly at our representative office located at Akkutie 2a, Helsinki. In the advertisement of a specific product in the "Location" field, it will be indicated as Helsinki Ladu.

In Vantaa - at our representative office located at Koivulahdentie 21, Vantaa.

Working hours of the representative office: Mon-Fri: 9:00 – 18:00; Sat: 10:00-16:00 (during the season); Sun – closed.

You can also receive the goods at any of our representative offices when the goods are at the location, and our manager will contact you. Information about the warehouse's work can be found by any contact number.

Please also note that ordering non-seasonal goods (summer tires in winter and vice versa) may take a little longer. This is due to the difficulty in accessing some items in the warehouse.

Can you receive the goods in other cities in Finland?

Yes, we can send the selected goods to other cities in Finland using a delivery service. When ordering courier delivery, you will receive the goods at the address you specified. Delivery time is 2-7 working days if the goods are at the Helsinki warehouse and 4-9 working days if the goods are at the Vesse or Vesse warehouse. If the goods are in a foreign warehouse, delivery may take 3-14 working days.

The cost of transportation services is not included in the price of the goods!

Delivery of tires to Lahti 

Delivery to the main pickup point in Helsinki remains free of charge.

The delivery cost for pickup points in Lahti  depends on the number of tires. For detailed pricing information, please refer to the Purchase conditions.

Please take these conditions into account when placing an order.

Tire location

We specify the meaning of each location:

Helsinki warehouse -  the location of the tire is Akkutie 2a, Helsinki.

Vantaa warehouse – the location of the tire is Koivulahdentie 21, Vantaa.

Vesse warehouse or Vesse – the location of the tire is Vesse 4, Tallinn (Vesse outlet). 

Warehouse – the location of the tire is another warehouse, from where the tire is transported to the Vesse outlet usually within 1-2 working days. There is no direct pickup from the warehouse, only either from the outlet or sent by transport to the customer.

On order 2 days – the tire is on order for 2 working days.

On order 3 days – the tire is on order for 3 working days.

On order – check with the tire seller how long the delivery time to Finland is. Email address: info@1arenkaat.fi

Note! In case the customer wants to receive the goods by delivery service or at another representative office, 1-2 working days will be added to the delivery time of the goods. For example, if the tire ordering time is 2 working days, it adds the courier home delivery time of 1-2 working days.