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Terms and conditions

Free delivery in Helsinki for orders over 100 euros!
Safe place to buy!
14 day return policy!

1A Renkaat OY, business ID 3104581-8 (hereinafter referred to as the trader) and a consumer who places an order in the 1arenkaat.fi online store and identifies himself/herself by entering personal data in the order, entered into a license agreement for this online store.

1. Online shop

1.1. 1arenkaat.fi is an online shop created by a retailer through which products are sold to consumers.

2. GENERAL PROVISIONS

2.1. The parties to the Agreement are governed in their mutual relations by the laws of the Republic of Finland and other laws and by the agreement in the e-commerce User Agreement.

2.2. The merchant has the right to make changes to the e-commerce service offered at any time.

2.3. The trader has the right to unilaterally change the terms of use without being obliged to inform the consumer.

3. PRODUCTS AND MAKING A PURCHASE

The consumer has the possibility to choose a suitable product from the 1arenkaat.fi website and add it to the shopping cart. The website describes the goods in both illustrative and real images.

3.1. The consumer has the possibility to choose the right product according to the size of the rim and add it to the shopping cart. You can then search the website for other rim sizes that interest you and add them to your shopping cart if you wish. The number of tyres and rims is shown as 4, 3, 2 and 1. It is not possible to buy one rim (1 piece) and a pair (2 pieces) from a set. You could write an email to buy one of the rims in the set.

3.2. If no other choices have been made, the delivery details below must be completed and the mode of transport selected. Before you buy, check the accuracy of the information provided, pay attention to the product information (condition, location, quantity) and make sure the rim size is correct. Next, you need to read and accept 1arenkaat.fi’s terms and conditions of purchase and click on the BUY button.

3.3. You can pay for the goods in full on the website. The entire invoice is automatically sent to the email address written by the consumer.

3.4. Payment for goods is made via Montonio. Payment options: -Finland: Aktia, Åland Bank, Danske, Handelsbanken, Nordea, Oma Säästopankki, Pohjola, POP Bank, S-Pankki, Säästopankki-Visa / Mastercard card. The merchant’s bank details are displayed on the website. Next, press the SHIFT button. The consumer is then redirected to an internet bank. If the payment has been made via Internet banking, it is very important to remember that the consumer will be returned to the 1arenkaat.fi website where the purchase was made. In Internet Banking, press the Back to merchant button.
3.5. Our partners in the hire-purchase sector include…

3.6. Consumers can order goods free of charge at 1arenkaat.fi, located in Helsinki, Valokaari 10 or from partners. Goods can also be ordered to the address indicated by the consumer. In the latter case, the dispatch of the goods is subject to payment of the full amount according to the order. If the consumer’s address is within mainland Finland, delivery is 25 eur for 2 pieces and 40 eur for 4 pieces, depending on the place of delivery. In Finland, Matkahuolto’s price lists are valid. Prices can always be obtained from the supplier. The delivery price is automatically added to the price of the goods by selecting the correct delivery method at the time of purchase.
3.7. If you wish, you can have your tyres changed at the 1arenkaat.fi office in Helsinki or by one of our partners.
3.8. The contract between the trader and the consumer is deemed to have been concluded from the date of receipt of the amount payable according to the order confirmation to 1A Tyres OY’s current account.
3.9. An “unpaid order” from an online shop for which the consumer has not made a transfer within 3 working days will be cancelled.

4. PRICES

4.1. All online shop prices are in euros and include VAT.
4.2. The shipping costs for ordering four (4) or more tyres in Finland are 25-40eur.

4.3. If the order is for less than four (4) tyres, the price of the delivery is between €25 and €40. The price of the transport service depends on the destination chosen by the consumer, the delivery method (courier, collection) and the quantity of goods. The consumer can see the final price of the transport service by choosing the quantity of goods, the destination address and the delivery method.

4.4. The price of used and new rims and tyres is expressed as a unit price.

4.5. The trader has the right to change the prices displayed in the online shop at any time. If the prices in the online shop have changed after the consumer has placed and paid for the order, he undertakes to supply the corresponding products to the user at the prices in force at the time of the order or to give the possibility of cancelling the order. The consumer has no right to claim compensation for the price difference.

5. DELIVERY TIME AND CONDITIONS

5.1 If the location of the goods is Helsinki warehouse, the ordered goods will be delivered to the address indicated by the consumer and with the transport service indicated in the selection DPD or Matkahuolto to the consumer within 2-7 working days, if the location of the goods is Vesse, Vesse warehouse – within 4-9 working days . If the delivery time of the goods is marked “on order“ etc., the goods will be delivered to the consumer from the foreign warehouse. After the invoice is paid to the bank account of 1A Tyres Ltd, the goods will be delivered to the consumer within 3-14 working days. If the invoices are paid or received on a holiday or after 12.00 noon on a working day, the execution of the order starts on the next working day.

5.2. Delivery of rims and tyres in Helsinki is free of charge.

5.3. For special areas, such as islands and remote counties, the delivery time can be extended to 5 working days.

5.4. If the location of the product is indicated as Warehouse or Warehouse 3, the goods will be delivered to the consumer within 2-7 working days after receipt of payment to the 1A Tyres Ltd bank account.

5.5. Goods with a location of “2 days with the order“ means that the goods will arrive at 1arenkaat.fi within 2-3 working days after placing the order. If the consumer wishes to receive the goods by DPD, Matkahuolto or OSC courier, the delivery time of the goods will be added 2-3 working days to the delivery time.

5.6. When ordering goods with a location, it is necessary to contact the retailer by email info@1arenkaat.fi, by phone (+358) 40 481 7479 or for more details on Facebook and INSTAGRAM.

5.7. On arrival at the place of delivery, the information must be carefully checked and all the required information must be provided and correct. The trader delivers the goods to the consumer on the basis of the information provided. 1arenkaat.fi and the courier company are not responsible for delays and misunderstandings in the delivery of products if the delay or misunderstanding is due to incorrect information provided by the consumer when placing the order.

6. CANCELLATION OF THE CONTRACT

6.1. All products purchased from the 1arenkaat.fi online store have a 14-day right of return. According to Section 56(1) of the LPA (Debt Act), the consumer has the right to return or exchange the goods for another product without giving any reason within 14 days of delivery. NOTE! By law, this rule does not apply to goods purchased from agencies.

6.2. If the contract is terminated, the consumer must make a request to the trader to this effect (indicating the e-mail address info@1arenkaat.fi): the consumer’s name, the date of purchase, the current account number and the order number. Then return the ordered goods to 1arenkaat.fi immediately, but no later than 14 days after you submit the cancellation notice (section 56² (1) of the LPA). (According to section 56(25) of the LPA, the consumer proves the withdrawal).

6.3. The cost of returning the item is borne by the consumer, unless otherwise agreed between the parties.

6.4. After cancellation of the order, the money for the goods, including the delivery costs incurred by the consumer, will be returned to the same current account from which the goods were paid for within 14 days of the trader receiving the goods. The trader is allowed to delay payment until the consumer has returned the goods covered by the contract or provided evidence that he has done so (section 561(5) of the LPA).

6.5. Returned goods (tyres/wheels/other goods) purchased from the 1arenkaat.fi online store must not be used (driven), installed or dismantled and damaged.

6.6. If it turns out that the returned goods do not comply with the conditions of clause 6.5 of the user contract, the trader is entitled to claim a reduction in the value of the goods.

7. RESPONSIBILITY

7.1. The trader and the consumer are liable to each other for damages caused to the other party by a breach of these terms and conditions in the cases and to the extent provided for by the legislation in force in the Republic of Finland. The delivery of goods outside the Republic of Finland by the parties is also governed by EU law and international law.

7.2. The trader is not liable for any delay in delivering the product to the consumer.

7.3. The trader is not liable for loss of or damage to a product made on the basis of a dispatch order sent to a carrier (Matkahuolto, OSC and DPD).

7.4. The trader is not liable for new goods bought by the consumer on 1arenkaat.fi if it finds rims bought from another seller, and the trader will not reimburse these costs. If a fault is detected, the consumer must inform the trader as soon as possible by e-mail, writing his contact details, the invoice number, a description of the fault, attaching the necessary copies of documents and photos.
7.4.1. The trader is not responsible for goods purchased from the 1arenkaat.fi online store that are not in the trader’s workshop / during technical installation, nor for the purchase of new products from another trader.
7.4.2. The trader is not materially liable for buying substitute products from other traders if another trader has given a negative review of the goods purchased from the 1arenkaat.fi online shop.

7.5. 1arenkaat.fi is responsible for the work done and the goods purchased and installed in the office.

8. PROCEDURE FOR SUBMITTING CLAIMS

8.1. 1arenkaat.fi will examine the written complaint within 15 calendar days of the filing of the complaint under Article 19(6) of the TKS. If the trader is unable to respond to the consumer’s complaint within 15 days, the trader must inform the consumer in writing to respond within a reasonable time, Article 19(6) TKS.

8.2. The time limit for lodging a claim is two years from the delivery of the goods to the consumer under section 218(2) of the LPA.

8.3. In the event of a defect, the consumer is obliged not to use the goods and to inform the trader immediately.

8.4. The consumer’s claim is not admissible if the consumer is at fault for the use of the goods.

8.5. 1arenkaat.fi has the right to carry out an expert inspection to determine the cause of the defect. If, during the investigation, it is found that the goods are the result of a defect, the guarantee does not cover the goods and the consumer will pay the cost of the investigation.

8.6. This requirement covers tyres/wheels/other goods that are not fitted and result in immediately noticeable defects that were not known to the consumer at the time of purchase:
8.6.1. Cuts/cracks that prevent normal use of the rim;

8.7. We will replace the product or exchange it for another product. If no substitute is available, the trader will refund the consumer.

8.8. Used tyres and rims are guaranteed from the date of fitting, as evidenced by the company’s purchase receipt.
8.8.1. The following wheel injuries and misuse are not covered by the requirement:
8.8.2. Damage to tyres and wheels due to road conditions.
8.8.3. Damage to tyres and wheels caused by accidents (accident, fire, etc.)
8.8.4. Damage caused by incorrect use of tyres and wheels (incorrect tyre pressure, incorrect collision, unbalanced wheels, defective shock absorbers, overloading of the car, use of chains, off-road driving, etc.).
8.8.5. Tyres / rims / other items repaired and retreaded.
8.8.6. Deliberate damage to tyres and wheels.
8.8.7. Defects (letters, dirt, scratches, signs of wear, small cuts or holes, etc.), which are caused by normal use of the wheels and do not prevent normal re-use of the used wheels. Elsewhere in the workshop, the rim warranty is not valid and 1arenkaat.fi will not reimburse the cost of services unless otherwise agreed.

9. PERSONAL DATA AND ITS USE

9.1. When placing orders on 1arenkaat.fi, the consumer’s personal data (name, surname, address, telephone, e-mail) are requested.

9.2. 1arenkaat.fi collects personal data only for the purposes of the company’s activities (in this case, the sale of wheels), the dispatch of goods or the sending of invoices.

9.3. Personal data are only used by those persons who need to know them in the context of sales activities.

9.4. 1arenkaat.fi stores the consumer’s personal data (name, surname, telephone and address) on a separate private server for sales purposes.

9.5. 1arenkaat.fi does not store consumer banking information when making online payments.

9.6. The information and personal data collected during the subscription process will be treated as confidential and will not be disclosed to third parties.

10. Disagreements

10.1. Disputes shall be settled in accordance with the law of the Republic of Finland. Consumers have the right to apply to the Consumer Protection Commission. If the parties cannot reach an agreement, disputes are settled in the county court.

11. IMPORTANT INFORMATION

11.1. 1arenkaat.fi also sells goods in “like new” condition, which may have traces of use (parking / installation, blemishes, etc.). With this goods tyres / rims / blemishes do not endanger the consumer in any way.

1A Renkaat OY, business ID 3104581-8 (hereinafter referred to as the trader) and a consumer who places an order in the 1arenkaat.fi online store and identifies himself/herself by entering personal data in the order, entered into a license agreement for this online store.

1. Online shop

1.1. 1arenkaat.fi is an online shop created by a retailer through which products are sold to consumers.

2. GENERAL PROVISIONS

2.1. The parties to the Agreement are governed in their mutual relations by the laws of the Republic of Finland and other laws and by the agreement in the e-commerce User Agreement.

2.2. The merchant has the right to make changes to the e-commerce service offered at any time.

2.3. The trader has the right to unilaterally change the terms of use without being obliged to inform the consumer.

3. PRODUCTS AND MAKING A PURCHASE

The consumer has the possibility to choose a suitable product from the 1arenkaat.fi website and add it to the shopping cart. The website describes the goods in both illustrative and real images.

3.1. The consumer has the possibility to choose the right product according to the size of the rim and add it to the shopping cart. You can then search the website for other rim sizes that interest you and add them to your shopping cart if you wish. The number of tyres and rims is shown as 4, 3, 2 and 1. It is not possible to buy one rim (1 piece) and a pair (2 pieces) from a set. You could write an email to buy one of the rims in the set.

3.2. If no other choices have been made, the delivery details below must be completed and the mode of transport selected. Before you buy, check the accuracy of the information provided, pay attention to the product information (condition, location, quantity) and make sure the rim size is correct. Next, you need to read and accept 1arenkaat.fi’s terms and conditions of purchase and click on the BUY button.

3.3. You can pay for the goods in full on the website. The entire invoice is automatically sent to the email address written by the consumer.

3.4. Payment for goods is made via Montonio. Payment options: -Finland: Aktia, Åland Bank, Danske, Handelsbanken, Nordea, Oma Säästopankki, Pohjola, POP Bank, S-Pankki, Säästopankki-Visa / Mastercard card. The merchant’s bank details are displayed on the website. Next, press the SHIFT button. The consumer is then redirected to an internet bank. If the payment has been made via Internet banking, it is very important to remember that the consumer will be returned to the 1arenkaat.fi website where the purchase was made. In Internet Banking, press the Back to merchant button.
3.5. Our partners in the hire-purchase sector include…

3.6. Consumers can order goods free of charge at 1arenkaat.fi, located in Helsinki, Valokaari 10 or from partners. Goods can also be ordered to the address indicated by the consumer. In the latter case, the dispatch of the goods is subject to payment of the full amount according to the order. If the consumer’s address is within mainland Finland, delivery is 25 eur for 2 pieces and 40 eur for 4 pieces, depending on the place of delivery. In Finland, Matkahuolto’s price lists are valid. Prices can always be obtained from the supplier. The delivery price is automatically added to the price of the goods by selecting the correct delivery method at the time of purchase.
3.7. If you wish, you can have your tyres changed at the 1arenkaat.fi office in Helsinki or by one of our partners.
3.8. The contract between the trader and the consumer is deemed to have been concluded from the date of receipt of the amount payable according to the order confirmation to 1A Tyres OY’s current account.
3.9. An “unpaid order” from an online shop for which the consumer has not made a transfer within 3 working days will be cancelled.

4. PRICES

4.1. All online shop prices are in euros and include VAT.
4.2. The shipping costs for ordering four (4) or more tyres in Finland are 25-40eur.

4.3. If the order is for less than four (4) tyres, the price of the delivery is between €25 and €40. The price of the transport service depends on the destination chosen by the consumer, the delivery method (courier, collection) and the quantity of goods. The consumer can see the final price of the transport service by choosing the quantity of goods, the destination address and the delivery method.

4.4. The price of used and new rims and tyres is expressed as a unit price.

4.5. The trader has the right to change the prices displayed in the online shop at any time. If the prices in the online shop have changed after the consumer has placed and paid for the order, he undertakes to supply the corresponding products to the user at the prices in force at the time of the order or to give the possibility of cancelling the order. The consumer has no right to claim compensation for the price difference.

5. DELIVERY TIME AND CONDITIONS

5.1 If the location of the goods is Helsinki warehouse, the ordered goods will be delivered to the address indicated by the consumer and with the transport service indicated in the selection DPD or Matkahuolto to the consumer within 2-7 working days, if the location of the goods is Vesse, Vesse warehouse – within 4-9 working days . If the delivery time of the goods is marked “on order“ etc., the goods will be delivered to the consumer from the foreign warehouse. After the invoice is paid to the bank account of 1A Tyres Ltd, the goods will be delivered to the consumer within 3-14 working days. If the invoices are paid or received on a holiday or after 12.00 noon on a working day, the execution of the order starts on the next working day.

5.2. Delivery of rims and tyres in Helsinki is free of charge.

5.3. For special areas, such as islands and remote counties, the delivery time can be extended to 5 working days.

5.4. If the location of the product is indicated as Warehouse or Warehouse 3, the goods will be delivered to the consumer within 2-7 working days after receipt of payment to the 1A Tyres Ltd bank account.

5.5. Goods with a location of “2 days with the order“ means that the goods will arrive at 1arenkaat.fi within 2-3 working days after placing the order. If the consumer wishes to receive the goods by DPD, Matkahuolto or OSC courier, the delivery time of the goods will be added 2-3 working days to the delivery time.

5.6. When ordering goods with a location, it is necessary to contact the retailer by email info@1arenkaat.fi, by phone (+358) 40 481 7479 or for more details on Facebook and INSTAGRAM.

5.7. On arrival at the place of delivery, the information must be carefully checked and all the required information must be provided and correct. The trader delivers the goods to the consumer on the basis of the information provided. 1arenkaat.fi and the courier company are not responsible for delays and misunderstandings in the delivery of products if the delay or misunderstanding is due to incorrect information provided by the consumer when placing the order.

6. CANCELLATION OF THE CONTRACT

6.1. All products purchased from the 1arenkaat.fi online store have a 14-day right of return. According to Section 56(1) of the LPA (Debt Act), the consumer has the right to return or exchange the goods for another product without giving any reason within 14 days of delivery. NOTE! By law, this rule does not apply to goods purchased from agencies.

6.2. If the contract is terminated, the consumer must make a request to the trader to this effect (indicating the e-mail address info@1arenkaat.fi): the consumer’s name, the date of purchase, the current account number and the order number. Then return the ordered goods to 1arenkaat.fi immediately, but no later than 14 days after you submit the cancellation notice (section 56² (1) of the LPA). (According to section 56(25) of the LPA, the consumer proves the withdrawal).

6.3. The cost of returning the item is borne by the consumer, unless otherwise agreed between the parties.

6.4. After cancellation of the order, the money for the goods, including the delivery costs incurred by the consumer, will be returned to the same current account from which the goods were paid for within 14 days of the trader receiving the goods. The trader is allowed to delay payment until the consumer has returned the goods covered by the contract or provided evidence that he has done so (section 561(5) of the LPA).

6.5. Returned goods (tyres/wheels/other goods) purchased from the 1arenkaat.fi online store must not be used (driven), installed or dismantled and damaged.

6.6. If it turns out that the returned goods do not comply with the conditions of clause 6.5 of the user contract, the trader is entitled to claim a reduction in the value of the goods.

7. RESPONSIBILITY

7.1. The trader and the consumer are liable to each other for damages caused to the other party by a breach of these terms and conditions in the cases and to the extent provided for by the legislation in force in the Republic of Finland. The delivery of goods outside the Republic of Finland by the parties is also governed by EU law and international law.

7.2. The trader is not liable for any delay in delivering the product to the consumer.

7.3. The trader is not liable for loss of or damage to a product made on the basis of a dispatch order sent to a carrier (Matkahuolto, OSC and DPD).

7.4. The trader is not liable for new goods bought by the consumer on 1arenkaat.fi if it finds rims bought from another seller, and the trader will not reimburse these costs. If a fault is detected, the consumer must inform the trader as soon as possible by e-mail, writing his contact details, the invoice number, a description of the fault, attaching the necessary copies of documents and photos.
7.4.1. The trader is not responsible for goods purchased from the 1arenkaat.fi online store that are not in the trader’s workshop / during technical installation, nor for the purchase of new products from another trader.
7.4.2. The trader is not materially liable for buying substitute products from other traders if another trader has given a negative review of the goods purchased from the 1arenkaat.fi online shop.

7.5. 1arenkaat.fi is responsible for the work done and the goods purchased and installed in the office.

8. PROCEDURE FOR SUBMITTING CLAIMS

8.1. 1arenkaat.fi will examine the written complaint within 15 calendar days of the filing of the complaint under Article 19(6) of the TKS. If the trader is unable to respond to the consumer’s complaint within 15 days, the trader must inform the consumer in writing to respond within a reasonable time, Article 19(6) TKS.

8.2. The time limit for lodging a claim is two years from the delivery of the goods to the consumer under section 218(2) of the LPA.

8.3. In the event of a defect, the consumer is obliged not to use the goods and to inform the trader immediately.

8.4. The consumer’s claim is not admissible if the consumer is at fault for the use of the goods.

8.5. 1arenkaat.fi has the right to carry out an expert inspection to determine the cause of the defect. If, during the investigation, it is found that the goods are the result of a defect, the guarantee does not cover the goods and the consumer will pay the cost of the investigation.

8.6. This requirement covers tyres/wheels/other goods that are not fitted and result in immediately noticeable defects that were not known to the consumer at the time of purchase:
8.6.1. Cuts/cracks that prevent normal use of the rim;

8.7. We will replace the product or exchange it for another product. If no substitute is available, the trader will refund the consumer.

8.8. Used tyres and rims are guaranteed from the date of fitting, as evidenced by the company’s purchase receipt.
8.8.1. The following wheel injuries and misuse are not covered by the requirement:
8.8.2. Damage to tyres and wheels due to road conditions.
8.8.3. Damage to tyres and wheels caused by accidents (accident, fire, etc.)
8.8.4. Damage caused by incorrect use of tyres and wheels (incorrect tyre pressure, incorrect collision, unbalanced wheels, defective shock absorbers, overloading of the car, use of chains, off-road driving, etc.).
8.8.5. Tyres / rims / other items repaired and retreaded.
8.8.6. Deliberate damage to tyres and wheels.
8.8.7. Defects (letters, dirt, scratches, signs of wear, small cuts or holes, etc.), which are caused by normal use of the wheels and do not prevent normal re-use of the used wheels. Elsewhere in the workshop, the rim warranty is not valid and 1arenkaat.fi will not reimburse the cost of services unless otherwise agreed.

9. PERSONAL DATA AND ITS USE

9.1. When placing orders on 1arenkaat.fi, the consumer’s personal data (name, surname, address, telephone, e-mail) are requested.

9.2. 1arenkaat.fi collects personal data only for the purposes of the company’s activities (in this case, the sale of wheels), the dispatch of goods or the sending of invoices.

9.3. Personal data are only used by those persons who need to know them in the context of sales activities.

9.4. 1arenkaat.fi stores the consumer’s personal data (name, surname, telephone and address) on a separate private server for sales purposes.

9.5. 1arenkaat.fi does not store consumer banking information when making online payments.

9.6. The information and personal data collected during the subscription process will be treated as confidential and will not be disclosed to third parties.

10. Disagreements

10.1. Disputes shall be settled in accordance with the law of the Republic of Finland. Consumers have the right to apply to the Consumer Protection Commission. If the parties cannot reach an agreement, disputes are settled in the county court.

11. IMPORTANT INFORMATION

11.1. 1arenkaat.fi also sells goods in “like new” condition, which may have traces of use (parking / installation, blemishes, etc.). With this goods tyres / rims / blemishes do not endanger the consumer in any way.